Senior Account Manager

Description:

The Senior Account Manager plays a crucial role in maintaining strong client relationships to enhance client retention and ensure the successful execution of projects. Assist the Head of Events by overseeing the junior team in project delivery, meeting client needs, and building long-term relationships. Key responsibilities include presenting ideas, supervising account managers, converting client briefs into strategic proposals, managing project implementation, providing exceptional customer service, and identifying opportunities for improvement.

Job Description:

• Minimum 8 years of relevant experience.
• Strong negotiation and interpersonal skills.
• Creative thinking for sales opportunities.
• Commercial awareness and customer-oriented mindset.
• Proficiency in networking and relationship-building.
• Knowledge of customer relationship management (CRM) practices.
• Excellent communication and problem-solving abilities.
• Resilient, self-motivated, and skilled in fostering positive relationships.
• Strong analytical, organizational, teamwork, and leadership skills.
• Bachelor’s degree in business management or a related field (preferred).