Description:
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out this article to find out more about our Culture and Principles.
The Revenue Management team is uniquely positioned to drive Sonder’s success and profitability. The team creates and implements data-driven revenue strategies to optimize business performance, and is responsible for ongoing management of pricing and inventory.
AT SONDER YOU WILL:
Drive Commercial Performance:
- Ensure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reporting
- Deliver accretive growth in RevPar that drives profitability and Fair Market Share performance
- Identify opportunities through channels and recommend channel marketing
Build Trust with Key Partners:
- Work effectively with Revenue Management Sonderites, Operations, Sales, Marketing, E-commerce to ensure incremental financial performance (RevPar, EBITDA)
- Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking
- Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control
Analyze Information and Monitor Performance:
- Provide critical analysis of strategies, room statistics and demand factors
- Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR
- Review all tentative and definite group bookings to ensure they support the implemented commercial strategies and group status is updated and group evaluator is used effectively
Ensure Area Operating Plan and Forecast:
- Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools
- Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools
- Prepare Annual Operating Plan revenue proposals
- Perform IDeaS forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts
Deliver Competitive and Demand Analysis:
- Ensure rate shopping data is consistent, appropriate and effectively analyzed
- Review all competitive shops daily and identify selling strategies, opportunities and market trends
- Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis
- Maintain historical data on events and performance on any promotion during these demand generating events
- Maintain IDeaS interface where automated rate shopping is configured to ensure the yield system is configured for pricing adjustments appropriately.
- Proactively identify peak nights and peak periods to set KPI targets and action plans
- Identify demand troughs and lead an action plan
Support and Execution of New Initiatives:
- Support execution of new initiatives across key stakeholders including revenue management, marketing, distribution, sales, technology, ecommerce, loyalty, franchise services, business intelligence, and finance
- Plan and support rollout and execution of initiatives
- Develop project tracking for initiatives, communicate priorities, and report on progress
- Establish and maintain strong partnerships across revenue management, marketing, business intelligence, technology, and other organizations
WHAT WE LOOK FOR:
- Experience in a quantitative & strategy role.
- Strong analytical skills with the ability to interpret complex data and make strategic recommendations.
- Proficiency in revenue management software and tools, such as revenue management systems (IdeaS is a plus) and property management systems (PMS).
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence decision-making.
- Ability to adapt to change and thrive in a dynamic, evolving industry landscape.
- Intellectually curious and self-motivated entrepreneurs
- Passion for driving business impact
- Creative thinkers who devise novel approaches to problem solving
- Demonstrated interest in analyzing and presenting data, using Excel, SQL, Tableau or related software.
- Certification in revenue management (e.g., Certified Revenue Management Executive - CRME) is a plus.