Senior Client Relationship Manager (crm)

Description:

Calling UAE-based experienced Business Development professionals in the field of training & development

Job Title: Senior Client Relationship Manager (CRM) – Gulf Region (Excluding Saudi Arabia)
Work Location: United Arab Emirates (UAE)

Position Summary:
The Senior Client Relationship Manager (CRM) will be responsible for managing and expanding our client portfolio across the Gulf region, excluding Saudi Arabia. This role requires a seasoned professional with a strong background in Learning & Development (L&D) sales, an established client network, and exceptional consultative sales skills.
Key Responsibilities:
▪ Develop, and maintain strong, long-term relationships with clients in the Gulf region.
▪ Ensure client satisfaction and identify opportunities for upselling and cross-selling.
▪ Leverage existing client networks and proactively seek new business opportunities within the Learning & Development sector.
▪ Achieve and exceed sales targets by offering a consultative approach to client needs.
▪ Assess client needs and recommend tailored L&D solutions beyond training days, such as consulting services, workshops, and development programs.
▪ Stay updated on market trends, competitor activities, and industry best practices in the Gulf region.
▪ Track and report on sales performance, client feedback, and market intelligence. Contribute to strategic planning and decision-making based on client and market data.

Requirements:

Education:
▪ Bachelor’s degree in business, Marketing, or a related field. Preferably having certifications in sales, L&D, or related fields are a plus.
Experience:
▪ 5-8 years of proven track record in Learning & Development sales, with an established network of clients in the UAE and Gulf region.

Skills:
▪ Fluent in English, with exceptional verbal and written communication skills.
▪ Strong consultative sales and negotiation abilities.
▪ Excellent presentation skills and the ability to convey complex ideas effectively.
▪ Professional appearance and demeanor.