Description:
The Senior Mid-Market Account Executive participates in a team-selling environment and will assume the ownership role for their assigned enterprise accounts. The SAE will be driving the identification and qualification of opportunities, developing and executing account & opportunity plans leading to the generation of software license, maintenance and services revenues. In addition, the SAE will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased revenue levels.
Your Responsibilities Will Include
- Developing new prospects and expanding existing accounts with enterprise level clients
- Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions
- Using competitive analysis to educate customers on the value of our solutions
- Continuously pursuing quota goals by working directly with the customer during negotiations
- Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale.
- Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction
- Leveraging existing industry partnerships to grow AvePoint’s presence in your region and establishing proactive relationships with influential people, both with the customer and other third parties
- Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc.