Description:
Liquid is seeking a Senior Operations Executive to join our team in Dubai with some flexibility for remote work. The Senior Operations Executive will be responsible for day-to-day operations management, ensuring operational efficiency, and analyzing processes in order to develop and implement strategies for improving performance.
What we need:
- 2 to 3 years of experience in large data management on a CMS and user platforms will give you an edge
- 2 to 3 years of experience in user acquisition, ability to manage and convert incoming leads to app users and meet daily new user targets
- Develop, test, and oversee high ROI digital marketing channels including Paid Social, Social Media advertising and Email to improve user database
- Establish performance benchmarks and KPIs for all campaigns whilst reporting requirements and dashboards are set up prior to campaign launches and media tests.
- Extensive knowledge and experience in social media marketing like Facebook/ Instagram is a plus
- Project management with clients, sharing reports, and resolving queries
- Run contests and referral campaigns to maximize user acquisitions through referrals
- Monitor and track campaign performance and deliver impression results within the budget
- Create project reports, data management and liaise with the developer team for the smooth functioning of CMS
- Capture key user feedback and ensure quick resolutions
- Prepare reports on project development, timelines, results, finances and billings post-completion of projects
Who you are?
- Expert with Microsoft Excel and Powerpoint as they will be the key programs you will be working with on a daily basis
- Excellent English written and spoken skills. Knowledge of Arabic will be an advantage
- Target-driven, self starter & independent
- You have a meticulous eye for details and never let small details slip through the cracks.
- Extremely organized and process-driven. You are able to lean on your organization and time management skills to take on multiple projects at a time
- Passionate about working in a fast-paced environment, juggling multiple roles
Why work with us?
- Comprehensive package based on experience and skill set that includes medical and public holidays
- Vacation leaves during the first year of employment is 24 days which extends to 28 days after 2 years of work tenure (plus local public holidays)
- You will enjoy a hybrid work setting i.e work from home (3 days) and office (2 days)