Service Desk Analyst

Description:

Service Desk Analyst Vacancy in Dubai

Responsibilities:

• Provide technical support to users (phone/email/chat).
• Troubleshoot and fix hardware/software issues.
• Document incidents and requests.
• Assist with software installations and updates.
• Ensure timely issue resolution.

Qualifications:

• IT knowledge and problem-solving skills.
• Good communication and teamwork abilities.
• Prior experience in technical support is a plus.