Description:
We are seeking a skilled and dedicated Service Engineer to join our team, focusing on electronic devices for IoT. The ideal candidate will be responsible for the installation, maintenance, and repair of IoT devices, ensuring optimal performance and customer satisfaction. You will work closely with our engineering and support teams to provide top-notch service and technical support for our clients.
Key Responsibilities:
- Install, configure, and maintain IoT devices and systems at client sites.
- Troubleshoot and repair electronic devices, ensuring minimal downtime for customers.
- Provide technical support and training to clients, addressing any issues or concerns they may have.
- Perform regular maintenance and updates to ensure devices are operating efficiently.
- Collaborate with engineering teams to identify and resolve product issues.
- Document service activities and maintain accurate records of repairs and installations.
- Stay updated with the latest developments in IoT technologies and electronic devices.
Qualifications:
- Bachelor’s degree in Electrical Engineering, Electronics, or a related field.
- Proven experience in servicing electronic devices, preferably within the IoT industry.
- Strong understanding of IoT technologies and electronic device functionalities.
- Familiarity with industry standards and regulations for ELV systems.
- The knowledge of IT /IP is a strong plus
- Technical certifications related to ELV systems or IT/IP networks are a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.