Description:
Our client is a CMMI Level 5 global IT Solutions & Services firm, with a strong focus on innovation and product development. As an Oracle Platinum Partner, our expertise lies in implementing CRM solutions Business Intelligence, Mobility, and Middleware. They have an excellent track record in providing tailor-made Enterprise wide technology solutions to Fortune 500 Clients. They provide business solutions and services across all industries across North Americas, EMEA, APAC regions.
Job description:
Education:
- Degree, Post graduate in Computer Science or related field (or equivalent industry experience)
- Good experience in Agile methodology (Scrum Framework)
Experience:
- 5+ years of experience in configuration, Deployment and fine-tuning Siebel CRM
- Siebel IP17, IP19.x hands-on experience
- Experience in performance tuning
Technical Skills:
- Experience in working with OS
- Linux
- Windows
- Excellent understanding of Siebel Enterprise Architecture
- Excellent understanding of Siebel Best Practices
- Hands on experience on Siebel configuration (UI Layer, BO Layer and Data object layer)
- Expert in workflow and eScript
- Hands on experience in configuring Inbound and Outbound web services, JMS configuration and REST APIs
- Experience in Siebel Open UI (PM and PR)
- Hands-on experience on configuring Assignment Manager criteria and WL Distribution
- Experience in server management tasks
- Experience in Siebel Marketing Campaigns
- Experience in Siebel Lead Management, Service Request modules
- Experience in Java is desired
Functional Skills
- Banking knowledge specially on campaign
- Retails and corporate domain experience
Soft Skills
- Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
- Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
- Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management