Description:
Embassy of Beauty Spa is seeking a highly skilled and passionate Spa Therapist to join our team of professionals. The ideal candidate will have a strong background in delivering exceptional spa treatments and providing excellent customer service. As a Spa Therapist at Embassy of Beauty Spa, you will be responsible for creating a relaxing and rejuvenating experience for our clients, while maintaining the highest standards of professionalism and hygiene.
Responsibilities:
- Perform various spa treatments, including massages, facials, body treatments, and other therapies, according to the spa's protocols and standards.
- Conduct thorough client consultations to understand their specific needs and preferences, ensuring tailored and personalized treatments.
- Maintain a clean, hygienic, and well-organized treatment room, adhering to all health and safety regulations.
- Provide exceptional customer service to clients by promptly addressing their inquiries, concerns, and requests in a professional and courteous manner.
- Continuously expand your knowledge of current spa treatments, products, and industry trends to provide up-to-date services and recommendations to clients.
- Actively participate in team meetings, trainings, and workshops to enhance professional development and maintain a positive work environment.
- Promote and upsell spa services, packages, and retail products, contributing to the overall growth and profitability of the spa.
- Collaborate with the spa management team to design and implement new treatments, services, and special events.
- Maintain accurate client records, ensuring confidentiality and data protection.
- Assist in other spa operations, such as reception duties, appointment scheduling, and inventory management, as needed.
Requirements:
- A diploma or certification in massage therapy, esthetics, or a related field from an accredited institution.
- A minimum of 2 years of experience in a spa or similar environment.
- Strong knowledge of various massage techniques, skin care treatments, and body therapies.
- Excellent communication and interpersonal skills.
- Exceptional customer service and problem-solving abilities.
- A flexible schedule, including the ability to work evenings.
- A professional appearance and demeanor, in accordance with the spa's dress code and policies.
- Basic computer skills, including proficiency in appointment scheduling software.
- A genuine passion for health, wellness, and the spa industry.
- To apply, please submit your resume, cover letter, and any relevant certifications/licenses