Technical Support Specialist

Description:

We Are Hiring Technical Support Specialist

Location: Mussaffa, Abu Dhabi, UAE

Salary: 8,000 AED per month

Driving License: UAE driving license is mandatory

Experience Required: Minimum of 2 years (home country experience will be considered)

Education Required: BCA or MCA

On behalf of our esteemed client, we are seeking a dedicated and skilled Technical Support Specialist to join their team in Mussaffa, Abu Dhabi. This is an excellent opportunity for a professional with a strong technical background and a passion for providing top-notch support.

Key Responsibilities:

• Provide technical support and troubleshooting assistance to clients
• Diagnose and resolve hardware and software issues
• Install and configure computer systems and applications
• Collaborate with team members to ensure efficient resolution of technical issues
• Maintain accurate records of support requests and resolutions

Qualifications:

• Minimum 2 years of experience in technical support (experience from your home country is also welcome)
• A Bachelor’s (BCA) or Master’s (MCA) degree in Computer Applications
• A valid UAE driving license is mandatory
• Strong problem-solving skills and the ability to work under pressure
• Excellent communication skills and a customer-oriented approach