Telecalling Agent / Customer Service

Description:

Hiring Telecalling Agent / Customer Service Opportunity (Hindi & Multi-lingual) – Dubai, UAE

Are you a passionate communicator with a desire to build customer relationships?

We’re seeking a motivated Telecalling Agent / Customer Service Representative to join our team in Al Barsha 1, Dubai! If you’re fluent in Hindi and thrive in a fast-paced environment, this could be the perfect opportunity for you.

Responsibilities:

• Engage Customers: Conduct professional and courteous outbound calls to generate leads and promote our products/services.
• Become a Product Expert: Provide clear and informative answers to customer inquiries, ensuring a positive experience.
• Record Keeping Master: Maintain accurate records of customer interactions and transactions for future reference.
• Team Player: Collaborate with the sales team to achieve targets and contribute to the company’s success.

Qualifications:

• Language Skills: Fluency in Hindi and strong communication skills in additional languages (Telugu, Kannada, Tamil) are a plus.
• Customer Focus: You possess exceptional interpersonal skills and a genuine desire to build positive customer relationships.
• Tech Savvy: Basic computer proficiency is required.
• Resilience Matters: The ability to handle rejection and remain persistent is key.
• Prior Experience: Previous experience in telecalling or customer service is a plus, but we welcome freshers with the right attitude.

Benefits:

• Competitive salary and exciting incentive programs based on performance.
• Opportunities for training and development to help you grow your skills.
• Enjoy a friendly and supportive work environment.

To Apply:

Submit your resume and a brief cover letter highlighting your language skills and enthusiasm for customer service.