Telemarketing Executive

 

Description:

Duja Real Estate is a locally owned and operated real estate firm based in Dubai, United Arab Emirates. We are looking for an enthusiastic Telemarketing to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

 

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

 

The goal is to promote business growth by expanding the company’s clientele.]

 

Responsibilities

· Cold call people using a given phone directory / owners database

· Answer incoming calls from prospective customers

· Use scripts to provide information about product’s features, prices etc. and present their benefits

· Ask pertinent questions to understand the customer’s requirements

· Persuade the customer to buy by demonstrating how merchandise or services meet their needs

· Record the customer’s personal information accurately in a computer system

· Deal with complaints or doubts to safeguard the company’s reputation

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and record useful information

 

Requirements and skills

l Proven experience as telemarketer or similar sales/customer service role with Real Estate experience at least 1 year

l Proven track record of successfully meeting sales quotas preferably over the phone

l Must be able to dial minimum 150 to 200 calls per day

l Must be able to qualify and connive the customers for meeting

l Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

l Excellent communication and presentation skills

l Proficient in English

l Skilled in negotiation and dealing with complaints

l Persistent and results-oriented

l Patient and able to handle customer rejection

l High school diploma; BSc/Ba is a plus

l Arab and English Speaker

l Immediate Joining