Description:
Job Description:
We are looking for an experienced Recovery Driver to join our team. In this role, you will be responsible for picking up customers' vehicles from their locations, transporting them safely to our service center, and returning them once the necessary maintenance or repairs have been completed. Your contribution is vital to the smooth and efficient operation of our service center.
Key Responsibilities:
- Safely and efficiently transport customer vehicles to and from their locations and our service center using a recovery truck.
- Provide exceptional customer service by handling vehicles with care and addressing any customer concerns or inquiries in a professional manner.
- Have a thorough understanding of Dubai's road routes and traffic patterns to ensure timely and efficient pickups and drop-offs.
- Conduct basic vehicle inspections to assess the condition of customer vehicles before and after transport.
- Adhere to all safety guidelines and traffic regulations to ensure the safety of yourself, the vehicle, and other road users.
- Maintain accurate records of each service request, including vehicle details, pick-up and drop-off locations, and any additional customer instructions.
- Manage your schedule effectively to ensure on-time pickups and drop-offs, optimizing routes and minimizing wait times for customers.
Qualifications:
- Valid UAE Number 3 driving license.
- Proven experience driving a recovery truck or a similar vehicle.
- Excellent knowledge of Dubai's road routes and traffic patterns.
- Strong customer service skills and a professional demeanor.
- Ability to work independently and handle challenging situations.
- Basic vehicle maintenance knowledge is a plus.
- Fluent in English (Arabic proficiency is an advantage).