Description:
We are looking for an experienced Veterinary Practice Manager to lead the day-to-day operations of our clinic. The ideal candidate will have a strong background in veterinary practice management, exceptional organizational skills, and a passion for animal welfare. The role involves managing staff, overseeing operations, ensuring compliance with regulations, and delivering exceptional customer service.
Key Responsibilities:
- Manage the daily operations of the veterinary clinic, ensuring efficiency and quality in all services.
- Supervise and support clinic staff, including veterinarians, nurses, receptionists, and pet handlers.
- Oversee scheduling, resource allocation, and workflow to optimize productivity.
- Develop and implement policies and procedures to ensure compliance with veterinary regulations and standards.
- Monitor financial performance, manage budgets, and provide regular reports to the management.
- Ensure accurate record-keeping and efficient use of the clinic’s practice management system (PMS).
- Oversee inventory management, including ordering and maintaining stock levels of medications and supplies.
- Foster a positive, client-centered environment by ensuring excellent customer service and addressing client concerns.
- Implement training programs and professional development opportunities for staff.
- Maintain clinic cleanliness and adherence to hygiene and safety protocols.
Requirements:
- Must be based in the UAE and available to join immediately.
- Proven experience as a Veterinary Practice Manager or in a similar leadership role within a veterinary clinic.
- Strong understanding of veterinary operations, regulations, and best practices.
- Excellent leadership, problem-solving, and decision-making skills.
- Financial acumen with experience managing budgets and financial reporting.
- Proficiency in using practice management software.
- Exceptional organizational and communication skills.
- Passion for animal welfare and commitment to providing the highest standard of care.